Finding the right employee to do an excellent job answering
the phones for your business but also an employee that fits into the culture of
your business can be difficult, even for the most efficient of hiring managers
and owners. Not only can it be difficult
but the process of finding that employee can be time consuming and costly.
No business wants to miss a call, especially in this highly
competitive marketplace. That is why the
need to make sure you have an excellent receptionist answering your phone
during the day or after hours is essential in all industries. The time needed to find that employee to
represent your company can be long. Your
time will be consumed by posting the job on various internet sites or your
local newspaper and waiting for the candidates to come in. Once you have a few interviews set up, you
will need to make the time to interview each candidate to make sure they are a
good fit in the job you are looking to fill but also for the culture in your
company. After many interviews, you will
most likely narrow down the candidates to a few and then you will do the
background checks and reference checks needed to ensure you have a good
candidate. This will take more time. Most likely, after narrowing the candidates
down you will bring them in for a second interview. More time again will be needed. Time may be somewhat of a luxury if you
already have someone answering the phone but it isn’t if your current
receptionist gave you their 2 week notice or if your current call volume can’t
be handled by your immediate staff. Your
need of a receptionist most likely is an immediate need. Once
you have found the correct employee you will need to train your employee on the
job. Training takes more time. After training, there is still no guarantee
you picked the correct candidate. After
all, you only had so much time to thoroughly interview and investigate your new
employee.
All City Communications has a group of highly experienced,
professional Operators available 24 hours a day, 7 days a week to answer your
phones. The set up time is usually 48
hours and our staff can be available answering your phones just as if they were
in your office. We will answer as you
would answer your phones and we can transfer callers to extensions or take
messages and dispatch those calls via email or phone as an in house
receptionist would do. We already have
that excellent employee available to answer your phones. We have already invested the time in training
our staff and ensuring our people are qualified in call handling. Don’t waste your time and money by hiring a
new employee to answer your phones.
