I think we can all agree that availability to your customers and potential customers is a key component of business growth and success. Whether you are in the funeral industry where being available to your families is paramount or in the service industry where many people will search for a specific service such as plumbing or heating in their area, it is extremely important to be available to answer the call. As important as availability is to your business it is almost impossible to always be available 24 hours a day, 365 days a year including Holidays to your potential customers and current customers.
All City Communications provides a solution to that problem by being available to answer your calls by a dedicated group of customer care specialists 24 hours a day, 365 days a year. We can answer as your business without the caller ever knowing that we are not in your office no matter what time the call comes in. After speaking to the caller we have multiple options to dispatch the call to you. These options include; texting, patching, calling and emailing. Additionally, you will get a report of the call history and the dispatch result to help manage your employees and to keep record of the caller’s information.
Ensuring that you will never miss a call is essential to the success of your business. All City Communications has professional, dedicated customer care specialist that will handle the needs of your callers and address their concerns immediately. Do not let your competitors be more available to potential customers that you are. Contact All City Communications and we will give you the competitive advantage.
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