Tuesday, September 1, 2015

An Answering Service Is Perfect For a Smaller Company As Well

There is one advantage that a larger company has versus a smaller company.  The advantage is available resources, especially in regards to people.  Even the playing field and trust All City Communications to provide highly trained and professional people to answer your phones as a daytime receptionist or as an emergency dispatcher for after hours and weekend calls.  Trust All City Communications to schedule appointments for your business.  We will answer the phones as you would answer it without your caller knowing we are not in your office. 

Have you ever been in a situation where you are busy with a job and suddenly the phone rings.  You know how important it is to not miss any calls, especially in today’s highly competitive environment so you may stop doing what you should be doing to handle a phone call.  Sometimes it is a caller needing your services but other times it is a telemarketer trying to sell you something.  We can make sure only calls that you want are sent immediately over to you.  Any calls that are not considered service related we can email those calls over to you so you can return the call when it is convenient for you.   

Imagine if you could capture every potential customer calling into your office?  Our operators will make sure that every call is answered professionally and live that will make your potential or current clients feel secure that their message will be returned since one of our operators will be acknowledging their call.   In today’s world, nobody likes leaving messages on voice mail.  Voice mail makes the customer feel not important and typically the caller will not stop trying to find a solution to their problem until they speak to somebody.  That person who does get the call may be your competitor that happens to be available to speak to the potential customer.  You will never miss a call with All City Communications.

Even the playing field with your competitors that may have more employees than you without the payroll expense, the time to find a new employee and the training time that hiring a new employee entails.  All City Communications pricing is very competitive and will outweigh, by a large margin, the cost of hiring a new employee.  Let us answer your phones and dispatch important calls via text, email or phone until a message is delivered.  An answering service is a small cost versus the value of having more new customers and happier current customers an answering service provides. 

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