According to an article published on wix.com, what people want from the future from communication is less noise, more context, ease of use, ease of access and the certainty that our listeners understand the message. We’d like our messages to end up with the right person, without governments, corporations or cybercriminals peeking at information that isn’t meant for them. We’d even like to spur people into action. We have always used communication to convince or even make other people do what we want. Improved communication technologies help us to do that quicker and on a larger scale, hugely influencing the next divide between the haves and the have-nots.
An answering service helps address the future needs and current needs of callers. An answering service, like All City Communications, provides live answering immediately to the caller which overcomes the roadblock of communication that comes with voice mails, answering machines and recorded greetings telling your callers to remain on hold for the next available person. All City Communications will listen to the needs of the caller and acknowledge their concerns and then will communicate the message by text, email or phone to the correct person to solve the issue or concern of the caller.
Most businesses strive to attract more customers to their product or service. Money and time is spent to do this. An answering service provides streamlined communication between your callers and your business. Anytime a caller calls your office, our Operators will answer the call as your business, without the caller ever knowing we are not physically in your office. There will be no lost customers on a voice mail system or answering machine waiting for you to remember to access and listen to. Invariably, if you forget or if the wait is too long before you listen to the recording, someone else provided a solution to the caller’s needs.